Application Form Time Limit

Question: How long do I have to proceed with an exchange application?

Answer: You have 15 minutes to complete the exchange process. If the application is not created within this timeframe, it will be automatically cancelled for security and efficiency reasons.

What happens if the time runs out?

If your application is cancelled due to the 15-minute time limit, simply make a new one.

What if I already sent funds after the application expired?

If you mistakenly send funds after the application has been automatically cancelled, please immediately contact our support team through the chat feature on our website. They will assist you in resolving the issue.