YBEX Team
February 27, 2025
Question: Why haven’t I received my funds after attempting an exchange through Telegram, a Telegram bot, a forum, Skype, Whatsapp or Viber?
Answer: It is highly likely you have encountered a fraudulent scheme.
Ybex processes all exchange operations exclusively through the official application form on our website. We never conduct exchanges via Telegram, Telegram bots, forums, Skype, Viber, or any other messaging platform.
If you were offered an exchange through any of these channels, it was almost certainly an attempt to defraud you by individuals impersonating our service.