Checking Your Exchange Application Status

You can easily track the status of your exchange application at any time. We provide three convenient ways to do this:

1. Through Your Personal Dashboard (Only for Registered Users):

• Login to your account on our website.
• Navigate to the “Exchange History” section.
• Here you’ll find a list of your applications with details including:
  • Request Number: A unique identifier for your application.
  • Date and Time: When you initiated the application.
  • Current Status: The real-time status of your exchange.
• “Executed” Status: A status of “Executed” confirms that your exchange is complete and the funds have been successfully sent to your specified recipient details.

2. Directly on the Website (For All Users – With or Without Registration):

• You can track your application status directly on the exchange page as you are going through the process.
• If the information seems outdated, simply refresh the page by pressing the F5 key on your keyboard. This will update the status to the latest information.

3. Email Notifications (Registered Users):

• As a registered user, you will automatically receive email notifications regarding your application status.
• If you are unable to access your personal dashboard on the website, you can conveniently find status updates and details in your registered email inbox.